Thursday, May 7

8–9 a.m. | Registration/Breakfast/Food Drive

9:15–10:30 a.m. | Concurrent Education Sessions

Regulatory Track
Hot Topics in Landlord-Tenant Law: Navigating the Latest Changes
Speaker: Tracey Goldstein, Esq., Goldstein LePore LLC
From evolving eviction procedures to new tenant protections, learn what’s changing in landlord-tenant law and how to stay compliant. We’ll cover the most important updates and practical steps to protect your properties.

Compliance Track
This Form or That? Are You Using HOTMA or Are You Not?!
Speakers: Deborah Gershen Gennello, CPM, NAHP-e, Vice President of Property Management, Moderate Income Management Company; and Natasha Solomon, Manager of Tax Credit Compliance, NJHMFA
Join us as we review NJHMFA’s newest forms posted on their website. 

Resident Services Track
Trauma-Informed Approaches for Property Management: Supporting HMFA Social Service Plans & Compliance
Speakers: Lauren Velez, Director, Metro Team CSH, and Cassondra Warney, Senior Program Manager, Metro Team, CSH
Property managers are essential partners in making HMFA financed affordable housing and supportive housing social service plans successful. This training equips property management professionals with the knowledge and practical skills to understand trauma’s widespread impact—at the individual, community, and systems levels—and to apply trauma informed strategies that strengthen housing stability and reduce the risk of re traumatization. Participants will learn how to foster trust, promote resident stability, and contribute to healthier, more resilient housing communities.

Maintenance Track
NSPIRE This!
Speakers: Scott Precourt, Founding Partner, U.S. Housing Consultants; and Dean Santa, Asset Management Division Director, U.S. Department of Housing and Urban Development
NSPIRE This! – A live mock NSPIRE inspection. All Things NSPIRE, What to do to be prepared, and the appeal process.

10:45 a.m.–12 p.m. | Concurrent Education Sessions

Regulatory & Compliance Track
HUD Updates
Speakers: Dean Santa, Asset Management Division Director, Andrea Calderon, Resolution Branch Chief, and Jonelle Cruse, Account Executive Branch Chief, U.S. Department of Housing and Urban Development
HUD representatives will give an in-depth look at what is going on in Multifamily Housing, policy updates, new guidance insight, staffing, streamline processes, and program updates.

Resident Services Track
Total Community Connection: Integrating Family & Senior Services
Speakers: Marionne Fernandez, Director of Impact and Service Delivery, Sungbin Kim, Chief of Staff, and Antoine Nelson, Social Service Coordinator, Better Tomorrows
In today’s affordable housing landscape, the most vibrant communities are those that successfully bridge the gap between generations. This session explores the "Better Tomorrows" model for creating a seamless, 360-degree resident experience that serves both families and seniors with equal impact.

Maintenance Track
Maintenance Best Practices and Building Collaborative Teams
Speaker: Evin Devlin, Vice President of Property Management Training & Compliance, CCI
Join us in this interactive session to explore maintenance best practices while emphasizing the critical role technicians play as integral members of the team. We will identify strategies for optimizing processes to ensure proactive and efficient operations and foster a culture of collaboration. By engaging our maintenance teams, we can create an environment where technicians feel valued, empowered, and aligned with broader organizational goals, leading to improved performance, safety and team cohesion.

12:15–1:30 p.m. | Awards Luncheon

1:45–3 p.m. | Concurrent Education Sessions

Regulatory & Compliance Track
NJHMFA Asset Management Overview - Managing Agent “Re”-Orientation
Speakers: Shani Smith-Grayson, Housing Management Officer, and Ashley Tucker, Multi-Family Coordinator,NJHMFA
Whether it’s budgets, rent increases, MOR/QOR, or bad debt write-offs, during this training session, you will learn exactly how and when to submit all required reports, documents and payments to NJHMFAs Asset Management Division. This session is designed to provide an in-depth overview of the requirements that must be followed to remain in compliance with your regulatory agreement, mortgage documents and other State and Federal regulations. Owners and Agents will leave equipped with the tools needed to obtain and maintain a Standard of Excellence.

Resident Services & Maintenance Track
Vendor Panel: Insights from Season Experts in Affordable Housing
Speakers: Nic Ellis, Board Certified Etomologist, Western Pest Services; Lisa Grayson Zygmunt, Elizabethtown Gas & South Jersey Gas (ICF); Kim Pelosi, Program & Policy Engagement Manager, MaGrann Associates
Join our panel of experienced industry vendors as they share fresh insights on today’s most pressing issues in affordable housing maintenance. 
Session sponsored by Elizabethtown Gas & South Jersey Gas (ICF) and Western Pest Services

3–3:30 p.m. | Afternoon Break

3:30–4:45 p.m. | General Session: A Conversation with Agency Leaders
Speakers:
Jason Loughran, New York and New Jersey Regional Administrator, U.S. Department of Housing and Urban Development
Melanie Walter, Executive Director, New Jersey Housing and Mortgage Finance Agency (NJHMFA)
Kris Cook, Chief Executive Officer, National Affordable Housing Management Association (NAHMA)
Moderated By:
Dean Santa, Asset Management Division Director, Federal Region II, U.S. Department of Housing and Urban Development
Join HUD, NJHMFA, and NAHMA officials for a timely conversation on today’s most pressing affordable housing issues. Topics will include housing affordability, New Jersey’s insurance subsidies, the growing need for preservation, national housing trends, and what they mean for our region. To submit questions in advance, email admin@jahma.org.

6 p.m. | Networking Reception & JAHMA Foundation Fundraiser

Friday, May 8

9–10 a.m. | Breakfast

10–12 p.m. | General Session

NJHMFA Roundtables
Speakers: NJHMFA Staff
Connect with NJHMFA staff for a square table discussion! This discussion will focus on practical strategies, emerging challenges, and collaborative solutions. The session will highlight the LIHTC Compliance Portal, program opportunities through NJHMFA, and navigating compliance pitfalls.